How can cloth merchants in China Textile City get out of the “bad debt door” of credit management

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How can cloth merchants in China Textile City get out of the “bad debt door” of credit management

Recently, Mr. Zhang, a salesperson from a fabric company in China Textile City, received an order for 500,000 meters of fabric from an old customer in Guangzhou, but he couldn’t be happier. “This old customer owes the company more than 1 million yuan this year. If the debt is unclear, he cannot deliver goods to customers.” Mr. Zhang said.

As the domestic and foreign trade environment becomes increasingly bad, customers’ default in payment has doubled the pressure on textile city operators. When reporters visited business owners, they all lamented that it was difficult to do business and even more difficult to collect debts.

The debt exceeds 200,000 yuan and the warehouse will no longer deliver goods

Mr. Zhang’s company is a large-scale fabric supplier in Textile City. Not long ago, the company clearly stipulated that if the same customer owes more than 200,000 yuan and has not been recorded in the account, the warehouse will no longer deliver goods. In order to accurately grasp customer information dynamics, the company also connected financial and warehouse management software.

“Call for arrears in the middle of the year is also a last resort.” The person in charge of the company told reporters that in recent years, due to fierce competition in domestic and foreign markets, many operators have started “credit transactions” to win orders, but As the domestic and foreign trade environment becomes increasingly bad, and customers are increasingly owed balances, the company has introduced such regulations.

Operating on credit, it’s not easy to say I love you

For business households, customers are God. However, in order to recover the debt as soon as possible, business households have to offend their customers.

“Sales in the first half of the year were less than 20 million yuan, and the debt amounted to more than 8 million yuan.” Located on the boutique street of Jinggong Building, Ms. Chen, a business owner, had a hard time saying. She said she thought it would be difficult to take orders, but she didn’t expect it would be even harder to collect payment. At the end of last year, the company made multiple demands on a customer who still had an unpaid balance of more than 1 million yuan. The customer still has not paid in full, and the company later had to stop shipping the customer. Not only did Ms. Chen not make any money, but Lost more than 200,000 yuan.

This year, the company stipulates that customers will be given 20% off for one-time payment, 10% off for 50% payment and other preferential measures. “It is better to do less business than to try to control credit sales.” Ms. Chen said.

Credit accounts must be standardized to avoid leaving without getting back

“Credit accounts must also be standardized.” The financial director of a listed company in our county suggested setting up account books, making corresponding records, and asking credit customers to sign after confirmation; settling accounts regularly, and in operation, according to the situation, and The customer agrees on a scheduled settlement period; the merchant can put a “Warm Reminder” sign in a prominent position in front of the settlement counter, write some reminder slogans like “Small business, no credit”, or refer to the bank’s method of calling for loan repayments. , regularly remind customers via text messages to repay their loans in a timely manner.

“Handling the credit issue well will not only prevent us from losing customers, but can even achieve a virtuous cycle and be beneficial to our operations.” The financial director said that this can not only effectively shorten the distance with customers, but also promote sales and drive business. Business.

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