2019 has passed, and the Spring Festival is about to usher in. I have been in the textile printing and dyeing industry for more than 20 years, and I have gained a lot through the ups and downs, but also a lot of confusion. To summarize at the end of the year, I would like to share some life insights and experiences with you.
This is how I entered the printing and dyeing industry:
The generation born in the 1970s had poor living conditions when they were young. Some families could not even eat enough, let alone study. Children in rural areas would be fine if they graduated from junior high school. If they didn’t want to take a harder and tiring job as a bricklayer, a better option at that time was to work in a printing and dyeing factory, which was a stable job. After three years of apprenticeship, he entered this industry in his life.
Now the post-90s and post-00s generations have joined the textile printing and dyeing army. They have brought new technologies such as the Internet and e-commerce to the textile printing and dyeing industry, and others Doing live broadcasts, opening online stores, and doing clothing design have caused a gap in workers on the front line of textile printing and dyeing. Almost all textile printing and dyeing factories have been recruiting workers for many years.
In the process of working in the textile printing and dyeing factory, you will find:
Many of the customers you deal with also have two major hobbies : Always discuss price with high-end products; always discuss quality with low-end products!
The workers will only negotiate wages with you. The survival and development of any factory has little to do with them. There are many factories that are short of workers.
If there is a production problem, no matter how small it is, don’t treat it as a small matter. If the customer refuses to accept it, it is a big deal. It is not easy to make some money.
After doing textile work for so many years, you will feel:
Customers who leave because of the price may still come back; because Customers who leave because of quality will most likely never come back; customers who leave because of attitude will never come back. Therefore, the key to making textiles is not the price, but the quality and service!
Having been doing textile printing and dyeing for a long time, where is your confidence:
There is a kind of quality called “repeat customers”; there is a kind of credibility called “Introduction from friends”; there is a kind of trust called “I just believe you”; customers are the best advertisements for your products.
Workers need their wages to be paid in time, customers need it cheap, and businesses need profits. If you care about quality, please respect its price. If cheap is what you want, accept its pitfalls.
After doing this for a long time, you will gradually have your own principles:
Treat customers We follow the same principles as our employees: only promote, don’t force, don’t exaggerate, don’t deceive, consult me, answer patiently, analyze objectively, lay out the advantages and disadvantages, the choice is yours.
Later, I also discovered a secret:
The secret is: business is about “satisfying strangers”! Not only customers must be satisfied, but employees must also be satisfied. In fact, “strangers” are just like acquaintances and friends. They are all noble people in business. Use good products, prices and services to retain strangers, and strangers become my friends.
There is no textile printing and dyeing master, it’s just more hard work, more persistence, and more experimentation.
Having been in the textile business for so long, I have discovered that I will always be a service provider. The objects we serve are customers and employees. Don’t call me boss. The biggest reward is having so many colleagues, customers and friends who trust and support us! Let’s cooperate more in 2020 and make progress together! </p
