From 0 to 24:00 on February 1, 31 provinces (autonomous regions, municipalities directly under the Central Government) and the Xinjiang Production and Construction Corps reported 2,590 new confirmed cases (1,921 cases in Hubei Province) and 315 new severe cases (268 cases in Hubei Province) ), 45 new deaths (45 in Hubei Province), 85 new cured and discharged cases (49 in Hubei Province), and 4,562 new suspected cases (2,606 in Hubei Province).
As of 24:00 on February 1, the National Health Commission has received reports of a total of 14,380 confirmed cases from 31 provinces (autonomous regions, municipalities) and the Xinjiang Production and Construction Corps, and there are currently 14,380 severe cases. There were 2,110 cases, a total of 304 deaths, a total of 328 cured and discharged cases, and a total of 19,544 suspected cases.
Currently, a total of 163,844 close contacts have been tracked, 8,044 people were released from medical observation that day, and a total of 137,594 people are under medical observation.
A total of 31 confirmed cases have been reported from Hong Kong, Macao and Taiwan: 14 cases in the Hong Kong Special Administrative Region, 7 cases in the Macao Special Administrative Region, and 10 cases in Taiwan.
This epidemic will undoubtedly have a certain impact on our export trade. Some customers are worried about whether it will affect shipments after the year. How foreign traders should explain the epidemic to customers to ease customers’ concerns has become our top priority.
If this epidemic has an impact on your delivery date, it is recommended to negotiate with the overseas contractor in a timely manner and inform the local government that “the main epidemic is in Wuhan and is within control.” We have actively taken measures for prevention and control, which may cause certain difficulties in timely delivery, and we seek the other party’s understanding. If necessary, the exemption can be renegotiated on the basis of “force majeure”. It is recommended that we patiently communicate with customers about the reasons for order delays, and at the same time confirm the new delivery date with customers in a timely manner, so that customers can feel our sense of responsibility, countermeasures and communication efficiency in responding to emergencies; on the other hand, it also allows customers to have Sufficient emergency time to make timely and effective adjustments to delays. The following are some English phrases related to the epidemic. Foreign traders are welcome to refer to them.
01 Notification of holiday extension:
Expression:
Affected by a novel coronavirus, our government announced all enterprises will remain closed till February 9.
Or:
our government announced it will delay resumption of work to February 9.
Your understanding and support will be highly appreciated.
In my opinion, there is no need for a long explanation. China is a world economic power. As soon as this matter came out, various media rushed to report it, and many customers knew it. Superfluous explanations can also cause unnecessary uneasiness. Keep the story short and most customers will understand and greet you.
02 If the customer is worried about the spread of the epidemic, express confidence:
Express ：
China is determined and capable of winning the battle against the coronavirus. We all take it seriously and follow the government’s instructions to contain the spread of the virus. The atmosphere around remains optimistic to some extent. The epidemic will be eventually controlled and killed.
China is determined and capable of defeating this epidemic, and we are all taking it seriously and cooperating to control it in accordance with government instructions. Spread of the virus. To some extent, the mood remains optimistic. This epidemic will eventually be controlled and eliminated.
03 Notify customers who have placed orders that delivery may be delayed:
Expression:
Apparently the coronavirus issue will not be resolved in short period, we are afraid that the schedule of your order may be changed due to the delay of production. We’ll keep you updated.
Obviously, this epidemic will not be resolved in a short time. We’re afraid that the schedule of your order may change due to production delays. We will provide further updates on the progress.
If delays have been identified:
We regret to inform you that the delivery will be delayed due to the novel coronavirus. We’ ll keep tracking the status and try our best to expedite. Sorry for the inconveniences caused and thanks for your patience.
We regret to inform you that the delivery date will be delayed due to the epidemic. We will keep you informed of the progress as we follow up, and we are also doing our best to speed up the progress. We apologize for the inconvenience and thank you for your patience.
There are also impatient customers who don’t quite understand us. They can add:
The delayed shipment is not just from us, but from the sub vendors, logistics, and all other related support systems.
Indicates delays across the entire market.
04 If the customer has plans to come to China in early February, you can politely persuade him to come back later:
Inform you of the resumption time and then:
To avoid any negative impact, I suggest that you may consider delaying your trip to China.
In order to avoid any negative impact, I suggest you consider delaying your trip to China.
05 If a customer is rumored by overseas social media:
Correction After:
Fake news. Thanks for helping prevent the spread of these rumors if possible.
Fake news! If you can, please help stop these rumors from spreading.
You can add:
I believee, China’s speed, scale and efficiency of response is rarely seen in the world.
I believe that China’s speed, scale and efficiency of response to this epidemic are rarely seen in the world. See you. This was inspired by a client who said to me: Any other countries could not have controlled like China. Full of national pride.
The above expressions are subject to change or addition depending on the situation and are for reference only.
Every one of our foreign trade people is dedicated to their own industry. And these industries are dependent on the rise and fall of the country. If there is no skin left, the hair will be attached. In response to this epidemic, we must trust the country, the medical level and professionals, and do not follow what others say. Also remember to wear a mask in public, wash your hands more frequently, and go out less often.
WHO report on the epidemic in China
Recently, the Internet Many comments on the Internet mentioned that once China is included in the epidemic area, the economy will regress for 20 years. What is the basis for such remarks? Exaggerating the truth will only cause panic in society.
The novel coronavirus epidemic undoubtedly constitutes a public health emergency in China, but it has not yet become an international public health emergency.
Since 2009, WHO has declared five “public health emergencies of international concern”, namely the H1N1 influenza in 2009 and polio in 2014. epidemic, the 2014 Ebola epidemic in West Africa, the 2015-16 “Zika” epidemic, and the Congo (DRC) Ebola epidemic that began in 2018 (announced in July 2019).
China has not had an epidemic that constituted a “public health emergency of international concern” in the past. The last SARS outbreak that attracted international attention was in November 2002. At that time, a “public health emergency of international concern” had not yet been established and could not be assessed.
In its new coronavirus report on January 26 and 27, the World Health Organization changed the global risk of the new coronavirus epidemic to high risk.
The World Health Organization stated that in its previously released report, it incorrectly summarized the global risk of the new coronavirus epidemic as medium, when in fact it was a high risk. The WHO’s assessment of the risk of the epidemic remains unchanged and continues the result from January 22, that is, the epidemic poses a very high risk to China and a high risk to the region.
President Xi Jinping met with Director-General of the World Health Organization Tedros Adhanom Ghebreyesus at the Great Hall of the People on January 28. Xi Jinping emphasized that the Chinese people are currently engaged in a serious fight against the novel coronavirus pneumonia epidemic. The safety and health of the people always come first, and epidemic prevention and control is the most important task at the moment.
Xi Jinping presided over a meeting of the Standing Committee of the Political Bureau of the CPC Central Committee on the first day of the Chinese Lunar New Year, and made comprehensive arrangements to strengthen epidemic prevention and control, and established a central leading group for epidemic response. Unified leadership, unified command, and classified guidance for various regions to carry out epidemic prevention and control work.
Xi Jinping pointed out that the epidemic is the devil, and we cannot let the devil hide. The Chinese government has always released epidemic information in a timely manner at home and abroad in an open, transparent and responsible manner, actively responded to the concerns of all parties, and strengthened cooperation with the international community. The World Health Organization plays an important role in coordinating global health affairs, and China attaches great importance to cooperation with the World Health Organization.
Three practical tools
The following three tools It provides very practical and timely anti-2019-nCoV information. Pay attention and avoid being affected or dragged down by lagging and inaccurate information.
①Real-time updates on the pneumonia epidemic:
It is the People’s Daily United Lilac Garden The statistical chart of the number of diseases that we organize together is updated in real time and is a trustworthy channel: (click the link below to view)
https://3g.dxy/newh5/view/ pneumonia_peopleapp?from=groupmessage&isappinstalled=0
②Real verification platform:
What is more terrifying than the epidemic are rumors. Do not believe or spread rumors. All official data and reports shall prevail: (Click the link below to view)
https://vp.fact.qq/home?from =timeline&isappinstalled=
③ Query tool for the same itinerary of patients diagnosed with pneumonia:
Use this to check whether there are patients traveling with you on the transportation you are taking. Although there is a certain lag, it is convenient for everyone to self-isolate: (click the link below to view)
2019ncov.nosugartech/?scene=1&clicktime=1580188447&enterid=1580188447&from=timeline&isappinstalled=0
Here is a reminder to foreign traders who have recently gone abroad for business activities
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